Frequently Asked Questions

Why should I work with Escapes by Escala?

Our years of experience have allowed us to develop strong relationships with top-tier suppliers globally. Our affiliation with Virtuoso gives us value-added benefits like free upgrades and resort credit, as well as negotiated rates that are not available to the general public. We collaborate with carefully vetted and reputable tour operators, luxury accommodations, and destination specialists around the globe, many of which cannot be booked directly by travelers. Finally, our clients love our customized, exclusive itineraries and the organization of all their travel arrangements into an itinerary that is accessible on the go. 

Why does Escapes by Escala charge a planning fee?

We create entirely unique and tailored travel itineraries that cater to each client's personal goals, interests, and budget. We dedicate many hours to meticulously planning every trip and ensuring a high standard of service during our clients' journeys. Unlike a vacation you can book online, we are there for you before, during, and after you travel to address any needs as they arise. 

How long does the planning process take?

We endeavor to get a proposal to you within 5 business days. A simple request like a cruise quote will typically be back in less time while a more complex proposal may take up to 10 days or so. We recommend starting the planning process early to allow time to develop a proposal and make any adjustments.